Simplified framework to evaluate software development warranty

Abstract

This article addresses a simplified framework to evaluate the warranty costs of a software development process. The approach uses parameters required by the models from metrics commonly found associated with a software development project. Methods are proposed to extract and apply organizational baselines. The proposed framework is validated using simulation techniques based on the Monte Carlo method, allowing for the assessment of the likely distribution of the results and the sensitivity with the parameters used. Preliminary conclusions are extracted and future lines of work identified.