In an organization of any size, there is an organization function responsible for the technology, activities and personnel to support its technology-enabled work systems and the information and communication needs of the organization. There is an academic discipline that teaches those who build, acquire, operate and maintain the systems and those who use the systems. Both the organization function and the academic discipline have developed over a period of 55 years (but primarily in the last 40 years).
There have been two fundamental forces driving the formation of a new organization function and the new technology-enabled systems in organizations.
One is the availability of powerful computer and communications technology; the other is the desire of organizations to use the capabilities in organization work. The result has been revolutionary as new capabilities and new affordances have been applied to the activities of organizations. A new academic discipline has emerged.
This period of rapid innovation in organizations has resulted in successes, challenges, failures, and surprises.
I have been a participant and an observer of this period of change. The paper will survey key developments (from my perspective) that have brought us to the present conditions in use of information and communications technology in organizations and the current status of the academic discipline. I will note the role of IFIP TC8 (Information Systems). It has been important in several key developments, but not in all of them. I will identify some of my observations about the value added by TC8.